the staff of the Ridgewood blog
Ridgewood NJ, Google is being accused of spying on consumers without their consent . In early February, Google announced that its home security and alarm system Nest Secure would be getting an update. Users, the company said, could now enable its virtual-assistant technology, Google Assistant.
“Starting today, we’re adding a feature to Nest Secure to do just that: the Google Assistant will be available on your Nest Guard, so you can ask it questions like, “Hey Google, do I need an umbrella today?” before you set your alarm and leave the house. Nest Guard is the brains of your Nest Secure; it contains a keypad and all the smarts that power the system. It’s usually placed in a spot with lots of traffic (like the front doorway) making it useful as you come and go.”
The issue is that Nest users were never informed that a microphone existed on their security device to begin with.
The existence of a microphone on the Nest Guard, which is the alarm, keypad, and motion-sensor component in the Nest Secure offering, was never disclosed in any of the product material for the device.
Google claims, “the microphone has never been on and is only activated when users specifically enable the option.”