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NJ TRANSIT TO HOST CUSTOMER FORUM AT HOBOKEN TERMINAL

NJT ticket machine

the staff of the Ridgewood blog

Hoboken NJ, NJ TRANSIT is inviting customers to interact with senior management and operations personnel at the latest “We Are Listening” forum at Hoboken Terminal Thursday, October 11th from 4:30-6:30 p.m.

NJ TRANSIT conducts the forums to give customers the opportunity to speak directly to NJ TRANSIT’s Executive Director, general managers of operations and senior level staff.  Customers are encouraged to stop by with any questions they may have and to offer any feedback about their commuting experiences.

Customer feedback gathered through the forums, as well as through customer surveys, is an important part of NJ TRANSIT’s “Scorecard” initiative to provide the public with a clear measurement of how the corporation is performing.  The feedback is used to target specific improvements in order to boost customer satisfaction.

WHAT:           NJ TRANSIT “We Are Listening” Forum for Customers

WHO:              NJ TRANSIT Executive Director Kevin Corbett, members of NJ TRANSIT’s Executive Management Team, senior operations management

WHEN:           Thursday, October 11 from 4:30 p.m. to 6:30 p.m.

WHERE:         Hoboken Terminal, outside the waiting room

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