the staff of the Ridgewood blog
Ridgewood NJ, If you receive a phone call claiming to be from Apple warning of an iCloud breach, beware: It’s a trick and another in a series of “Tech Support Scams” .Telephone scammers are cold-calling people, claiming that iCloud, Apple’s cloud service, has been hacked, and asking them to give up their accounts details. In theory, phone scammers can’t do anything if you don’t give them your details or do what they say. But if you’ve reused the same password multiple times, then anyone might be able to gain access to your account.
The scam is a simple one. The potential victim receives an automated message that claims to be from Apple’s support, telling them there is an issue with their iCloud account or that it has been breached. They’re then put through to a human to “help” them.
They ask for “personal information,” which could potentially give the scammer access to the victim’s account, allowing them to make purchases or do whatever else they want.
Macworld points out, these scammers sometimes direct the victim to install “antivirus software” — in reality, malware — onto their computers, and charge them for the privilege.
Apple advises all its users that you should “never provide personal account information–including your Apple ID password, credit card info, or other personal information–by email or text message, and use extreme caution when clicking links in messages or sharing information over the phone. Instead, visit the company’s website directly or call them yourself.