Bergen Line and Main Line and Port Jervis customers can expect delays ,but schedule remains unaffected .
the staff of the Ridgewood blog
Ridgewood NJ, NJ TRANSIT is reminding customers that the summer rail service changes due to Amtrak track work at Penn Station New York (PSNY) will go into effect on Monday, July 10th. This includes the diversion of all M&E Midtown Direct trains scheduled to arrive in PSNY after 7 a.m. to Hoboken Terminal, where alternate bus, ferry and PATH service is available. Additional busing will be in place at key locations.
“This has been an all-hands-on-deck effort to communicate with our customers,” said NJ TRANSIT Executive Director Steve Santoro. “If you haven’t done so already, I strongly urge all customers to utilize the next few days to familiarize yourself with all of your travel options.
“This will not be a normal commute for any of us including our customers, so we ask that you; stay connected to social media and our web page for the latest information; stay ahead by building in extra time for your commute; and stay cool and try not to lose patience. On Monday, our customer service ambassadors will be out in force, so if you have questions or need directions, just look for them in their bright yellow vests,” Santoro said.
For the past several weeks, NJ TRANSIT has been preparing its customers for these upcoming service changes. NJ TRANSIT has been engaging with customers through “We Are Listening” forums in Hoboken and PSNY, customer service ambassadors answering questions at key stations, senior and executive management staff riding M&E trains into PSNY during the morning rush hour in addition to informational flyers, newsletters, service alerts, internet advertising and a new section of the website devoted entirely to this effort at njtransit.com/theupdate. New paper rail schedules were printed reflecting the service changes and are available throughout the system. Electronic printable versions of the schedules can be found at njtransit.com/theupdate.
To accommodate Amtrak’s track repairs in July and August at PSNY, NJ TRANSIT must implement service changes weekdays only between Monday, July 10th and Friday, September 1st. NJ TRANSIT is strongly advising customers on all modes of transportation to remain aware of the status of the system by signing up for My Transit alerts, monitoring Twitter (@NJTRANSIT) and the website njtransit.com/theupdate.
NJ TRANSIT Service Plan July 10th- September 1st . The summer service plan will be in place weekdays from July 10th through September 1st and primary effect Morris & Essex Lines (M&E) customers. Bergen Line and Main Line and Port Jervis customers can expect delays ,but schedule remains unaffected .