Posted on

Reports of Customers With Service Dogs Denied Access in Ridgewood

the staff of the Ridgewood blog

Ridgewood NJ, the Ridgewood blog has received reports of CBD  customers being denied access with their service dog several times in several different restaurants in the village.

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

This definition does not affect or limit the broader definition of “assistance animal” under the Fair Housing Act or the broader definition of “service animal” under the Air Carrier Access Act.
Some State and local laws also define service animal more broadly than the ADA does. Information about such laws can be obtained from the State attorney general’s office.

Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go. For example, in a hospital it would be inappropriate to exclude a service animal from areas such as patient rooms, clinics, cafeterias, or examination rooms. However, it may be appropriate to exclude a service animal from operating rooms or burn units where the animal’s presence may compromise a sterile environment.

Inquiries, Exclusions, Charges, and Other Specific Rules Related to Service Animals
When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.
Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals. When a person who is allergic to dog dander and a person who uses a service animal must spend time in the same room or facility, for example, in a school classroom or at a homeless shelter, they both should be accommodated by assigning them, if possible, to different locations within the room or different rooms in the facility.
A person with a disability cannot be asked to remove his service animal from the premises unless: (1) the dog is out of control and the handler does not take effective action to control it or (2) the dog is not housebroken. When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain goods or services without the animal’s presence.
Establishments that sell or prepare food must allow service animals in public areas even if state or local health codes prohibit animals on the premises.
People with disabilities who use service animals cannot be isolated from other patrons, treated less favorably than other patrons, or charged fees that are not charged to other patrons without animals. In addition, if a business requires a deposit or fee to be paid by patrons with pets, it must waive the charge for service animals.
If a business such as a hotel normally charges guests for damage that they cause, a customer with a disability may also be charged for damage caused by himself or his service animal.
Staff are not required to provide care or food for a service animal.

In addition to the provisions about service dogs, the Department’s revised ADA regulations have a new, separate provision about miniature horses that have been individually trained to do work or perform tasks for people with disabilities. (Miniature horses generally range in height from 24 inches to 34 inches measured to the shoulders and generally weigh between 70 and 100 pounds.) Entities covered by the ADA must modify their policies to permit miniature horses where reasonable. The regulations set out four assessment factors to assist entities in determining whether miniature horses can be accommodated in their facility. The assessment factors are (1) whether the miniature horse is housebroken; (2) whether the miniature horse is under the owner’s control; (3) whether the facility can accommodate the miniature horse’s type, size, and weight; and (4) whether the miniature horse’s presence will not compromise legitimate safety requirements necessary for safe operation of the facility.

 

10 thoughts on “Reports of Customers With Service Dogs Denied Access in Ridgewood

  1. I don’t want to eat with dogs.

  2. Unfortunately there is an avalanche of people abusing this privilege who ruin it for those truly in need…

  3. Agreed. This is one of the biggest scams going. I don’t want to eat with cats, dogs, and the woman who tried to bring a peacock into an airplane. Sorry.

  4. Way to many people with dogs in restaurants inside and out.

    Someone brought a little dog into Park West’s bar and the bartenders didn’t blink an eye. Right on the counter.

  5. “service animals” should be restricted to those assisting physical (not mental) disabilities.

  6. Why are mental disabilities some less then physical disabilities ? Maybe you should try to explain that theory to some returning veterans

  7. “Why are mental disabilities some less then physical disabilities ?”
    Poor grammar aside, that was not what was said.
    .
    What was said was that service animals should be restricted to those who need physical assistance navigating the world due to permanent physical deficiencies. If someone is so mentally frail that they cannot go to a restaurant without a Linus blanket or a pacifier than they are not yet ready to engage in that activity.
    .
    If you do not understand this than perhaps you should get yourself checked for mental deficiencies.
    .

  8. ” If someone is so mentally frail that they cannot go to a restaurant without a Linus blanket or a pacifier than they are not yet ready to engage in that activity.” Thats from a Ridgewood Elitist

  9. ” If someone is so mentally frail that they cannot go to a restaurant without a Linus blanket or a pacifier than they are not yet ready to engage in that activity.”
    Thats from a Ridgewood Elitist That’s from a sane person.
    .
    fixed that fer ya.
    .

  10. That’s not elitist or sane it’s ignorant.

Leave a Reply

Your email address will not be published.