Dear Valued Customers:
I’m sure many of you have heard about the upcoming NJ DOT restoration project on the route 495 helix. As such, we would like to take the opportunity to advise you on the information we currently have, and give you some insight on what we’ll be doing to ensure that our service is impacted as minimally as possible. NJ DOT has not finalized a start date but all indications are that the work will commence in Mid July and could potentially go on for 2 years. The dedicated bus lane will remain active through the life of the project, but regular vehicular traffic will be reduced from 4 lanes to 3 in either direction.
Although the bus lane will be open in the morning, we do anticipate delays getting to the bus lane at the junction of the NJ Turnpike, Route 3 and 495. Based on information received from our partners at the Port Authority of NY and NJ, it’s anticipated that traffic going into the City in the afternoon will be the most impacted by the restoration project. The Port Authority additionally anticipates that westbound traffic on 495 will be minimally impacted throughout the course of the day.
In anticipation of delays and potential additional ridership we are committed to the following:
The safety of our customers and staff will not be compromised with these changes
Improved real time information to be shared amongst operators and customers
Pooling of Coach USA regional resources to provide additional support on high passenger volume and gridlock days
Close engagement with our public partners so we can provide valuable feedback and potentially improve service levels
We’ll be sure to keep you updated as more information becomes available. In the interim we encourage you to visit restorenj495.com for additional information and updates.