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The call from “Apple” about an iCloud breach is the Newest Phone Scam

the staff of the Ridgewood blog

Ridgewood NJ, If you receive a phone call claiming to be from Apple warning of an iCloud breach, beware: It’s a trick and another in a series of “Tech Support Scams” .Telephone scammers are cold-calling people, claiming that iCloud, Apple’s cloud service, has been hacked, and asking them to give up their accounts details. In theory, phone scammers can’t do anything if you don’t give them your details or do what they say. But if you’ve reused the same password multiple times, then anyone might be able to gain access to your account.

The scam is a simple one. The potential victim receives an automated message that claims to be from Apple’s support, telling them there is an issue with their iCloud account or that it has been breached. They’re then put through to a human to “help” them.
They ask for “personal information,” which could potentially give the scammer access to the victim’s account, allowing them to make purchases or do whatever else they want.

Macworld points out, these scammers sometimes direct the victim to install “antivirus software” — in reality, malware — onto their computers, and charge them for the privilege.

Apple advises all its users that you should “never provide personal account information–including your Apple ID password, credit card info, or other personal information–by email or text message, and use extreme caution when clicking links in messages or sharing information over the phone. Instead, visit the company’s website directly or call them yourself.

8 thoughts on “The call from “Apple” about an iCloud breach is the Newest Phone Scam

  1. Remember, Apple, Microsoft, The IRS or any government agency will not call you out of the blue. Apple and Microsoft do not have tech support people monitoring your devices and alerting you that you have been hacked or have a virus. The IRS will not call you to let you know you owe money and they have a warrant for your arrest. Best thing to do, when you receive these calls is just to hang up on them as they are always scams.

  2. Wow putting all of your personal information on servers that are out of your control.
    .
    Who would have figured that anything could go wrong….
    .

  3. Recently got a call saying my iCloud was compromised. Haven’t used my iCloud in 3 almost 4 years. Caller said open my PC and press Fn button and windows at same time to access my computer. Smdh. I quickly googled the number which led me here.

  4. The “Apple tech” asked me if I’m in Connecticut (which I’m not). I found that suspicious. He asked me if I share my password for cloud with family (I never do). He asked me to look under “settings”, then “screen time”, then “content and privacy settings” to tell him if it was on or off. I didn’t even look. I simply said “it’s turned on”. He hung up immediately.
    I changed all of my passwords.
    I seriously want to punch these people in the face with a running chainsaw!!

  5. I just received a call about the breach on my home phone not iPhone I was asked for my number and name. I gave my name and when he asked for my number and to follow his instructions. I did not give or do these instructions. He then asked for my number again so he can call me back This was not given

  6. I got an automated call from apple and it says there’s a suspicious activity in my account and I need to speak to customer service. A live person with an indian accent spoken to me and said there’s a suspicious activity in my account coming from Russia and Korea , advises me to solve the issues I will be charge $300 in my account but it will be return back right away in my account . As soon as he told me I will be charge $300 I knew his a scam and I told him I will call Apple right now with our home phone he insisted his from apple and I told him his not from apple and he hang up.,,

  7. These fuckers just broke up yard work after a 16 hr day! Don’t answer 800#’s!

  8. Just got the call regarding Russia and China logging onto iCloud acct. I told him my husband is in China and using the account… not true but it worked. It was obvious the fool was without a response so he said to change my password and hung up on me.

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