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The call from “Apple” about an iCloud breach is the Newest Phone Scam

the staff of the Ridgewood blog

Ridgewood NJ, If you receive a phone call claiming to be from Apple warning of an iCloud breach, beware: It’s a trick and another in a series of “Tech Support Scams” .Telephone scammers are cold-calling people, claiming that iCloud, Apple’s cloud service, has been hacked, and asking them to give up their accounts details. In theory, phone scammers can’t do anything if you don’t give them your details or do what they say. But if you’ve reused the same password multiple times, then anyone might be able to gain access to your account.

The scam is a simple one. The potential victim receives an automated message that claims to be from Apple’s support, telling them there is an issue with their iCloud account or that it has been breached. They’re then put through to a human to “help” them.
They ask for “personal information,” which could potentially give the scammer access to the victim’s account, allowing them to make purchases or do whatever else they want.

Macworld points out, these scammers sometimes direct the victim to install “antivirus software” — in reality, malware — onto their computers, and charge them for the privilege.

Apple advises all its users that you should “never provide personal account information–including your Apple ID password, credit card info, or other personal information–by email or text message, and use extreme caution when clicking links in messages or sharing information over the phone. Instead, visit the company’s website directly or call them yourself.

17 thoughts on “The call from “Apple” about an iCloud breach is the Newest Phone Scam

  1. Remember, Apple, Microsoft, The IRS or any government agency will not call you out of the blue. Apple and Microsoft do not have tech support people monitoring your devices and alerting you that you have been hacked or have a virus. The IRS will not call you to let you know you owe money and they have a warrant for your arrest. Best thing to do, when you receive these calls is just to hang up on them as they are always scams.

  2. Wow putting all of your personal information on servers that are out of your control.
    Who would have figured that anything could go wrong….

  3. Recently got a call saying my iCloud was compromised. Haven’t used my iCloud in 3 almost 4 years. Caller said open my PC and press Fn button and windows at same time to access my computer. Smdh. I quickly googled the number which led me here.

  4. The “Apple tech” asked me if I’m in Connecticut (which I’m not). I found that suspicious. He asked me if I share my password for cloud with family (I never do). He asked me to look under “settings”, then “screen time”, then “content and privacy settings” to tell him if it was on or off. I didn’t even look. I simply said “it’s turned on”. He hung up immediately.
    I changed all of my passwords.
    I seriously want to punch these people in the face with a running chainsaw!!

  5. I just received a call about the breach on my home phone not iPhone I was asked for my number and name. I gave my name and when he asked for my number and to follow his instructions. I did not give or do these instructions. He then asked for my number again so he can call me back This was not given

  6. I got an automated call from apple and it says there’s a suspicious activity in my account and I need to speak to customer service. A live person with an indian accent spoken to me and said there’s a suspicious activity in my account coming from Russia and Korea , advises me to solve the issues I will be charge $300 in my account but it will be return back right away in my account . As soon as he told me I will be charge $300 I knew his a scam and I told him I will call Apple right now with our home phone he insisted his from apple and I told him his not from apple and he hang up.,,

  7. These fuckers just broke up yard work after a 16 hr day! Don’t answer 800#’s!

  8. Just got the call regarding Russia and China logging onto iCloud acct. I told him my husband is in China and using the account… not true but it worked. It was obvious the fool was without a response so he said to change my password and hung up on me.

  9. We have received at least 10 TEN! calls from Apple that our iCloud account has been hacked. So the scammers are still out there! From Phone # 408-960-0110.

  10. Just got the call but they used an old boyfriends name.. 😁he was hacking my account

  11. Just got a call today and a man with an Indian accent said your in California correct. I said yeah he said there’s been some activity with someone using your iCloud in India!! “Very clever” eye roll. I said oh yeah. I said if this apple why didn’t you send me an email about it. And he says we did.. that’s a lie. I never received an email. He proceeded to you can check it then call back this number..
    Lol yea right.. loosers

  12. Block the numbers as soon as you can don’t give any information

  13. 3 calls today from Apple Support that my iCloud account was compromised.

    I blocked the numbers and hopefully that will be the end of the calls.

    If not, I will talk to the representative and they get a good ear full.

  14. For some reason I get call from a contact number I have saved for Apple Support. How are they able to call from the same number or mask their original caller ID? That is the scary part 🙁

  15. This happened to me today— phone number showed up as 1-800-my-apple, when I was connected to a person they told me hackers were logged into my account in Texas and New Mexico. Asked me to go to settings—>screen time—->content and privacy and turn it on (probably just checking to see if it was on or off so they could continue the hack). Then asked me where else my iCloud was logged in and I said my laptop and they kept asking me what browser I use (“is t chrome? Is it chrome?”) I played dumb. They told me to open my laptop and they’d walk me through the process. At this point I googled the situation and found out about the scam. So then I decided to mess with them, and was like “can’t I just log out of any devices I don’t recognize remotely?” And he was like “no don’t do that!” And I was like “would it work if I just gave you my login and password and you do it on your end?” you could almost hear the giddiness in his voice when he said “sure that would work too!” At this point I said “go fu*k yourself you #%*{%{%{€+<}!!” And hung up.

  16. How can you tell it is an Indian accent. What if they are a cunning linguists?

  17. I got this Apple icloud account breached call today. The woman accent sounds Indian. I knew it’s a scam call.
    I got scam and fraud phone calls every day. Such as Chinese Counselor, DHL International Chinese service, 911 Police, International Federal Trade, JP Morgen Bank, Immigration service…. Oh my gosh, those scammers are sucks, they just don’t give up and dial every day.

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