When you are stranded on the side of the road, having the number for a towing company can be a life-saver. This article will tell you a few ways that you can choose the right towing company for you, so that if you do find yourself stuck, you know who to call for help.
Bonded and Insured
It is important that you find a towing agency that is bonded and insured. You would be surprised at how many unscrupulous independent towers operate without insurance and a license. If a towing company is not insured, then your car is not protected if they damage it.
There is nothing as disconcerting as having an angry, belligerent towing operator arrive to rescue you from the middle of nowhere. The specialists from San Jose towing services say that great service begins and ends with experienced and friendly professionals. This is a sentiment shared by us. Your selected agency should always send out a friendly, professional towing operator to help you.
When you call a towing agency, you need them to arrive quickly. The right towing company for you should have quick response times and should pride themselves on it. Waiting around for a towing agency to come can be very stressful. Ideally, wait times should not exceed an hour. Factor the company’s response time into your decision to hire them.
A towing agency should give you 24/7 cover, no questions asked. If you have the number for a towing agency that isn’t 24/7 – who will you call if you are stranded at midnight on Christmas Day? You need a towing agency that can come to you wherever you are, at any time of the day, week, or year. 24/7 cover is a must.
Even if a driver is friendly, quick, insured, and responds 24/7, if they are not experienced or do not have the proper training, then they are useless. Lifting your car onto a tow truck and driving with you attached can be very difficult. You need an experienced and professional driver to rescue you. Read about the agency you are thinking of adding to your speed-dial list and research whether or not their drivers are accredited, trained, and experienced. Additionally, read their online reviews. Reviews tell you a lot about a business and from them, you will be able to establish whether or not they are worth calling.
Transparency is a very important quality to look for in a towing agency. They should be open about all areas of their business. You are meant to be able to trust them to rescue you – if they are not transparent, how can you trust them?
And, finally, we come to cost. Towing is never cheap, though if you have insurance, your provider will cover it. If you do not have insurance, then you need to find a towing agency that is cost-effective and that will not bankrupt you.
Finding the right towing company is important, both for your safety and for your peace of mind. Hopefully, you never find yourself broken down, but now if you do, you know how to find help!