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Worldwide Technical Outage Affects New Jersey Hospitals, Causes Delays

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the staff of the Ridgewood blog

West Orange NJ, the global technical outage has led to the delay of some procedures at hospitals across New Jersey, while others using different software remain unaffected.

“As patient safety is our highest priority and out of an abundance of caution, we are delaying some procedures for patients until this situation is resolved,” said Robert Cavanaugh, a spokesperson for RWJBarnabas Health. This health network runs hospitals such as Cooperman Barnabas in Livingston, Jersey City Medical Center, and Monmouth Medical Center, among many others.

Around 4:45 p.m. on Friday, Cavanaugh provided an update:

“At this time, many disruptions caused by the global Microsoft outage have been resolved across RWJBarnabas Health. Trinitas Regional Medical Center continues to experience minor operational impacts, which are anticipated to be resolved within the next several hours. We will continue to actively review, prioritize issue resolution, and monitor the situation, providing additional updates as needed. Thank you for your continued patience and understanding.”

Prior Reporting

Reports on Friday morning indicated that issues with Microsoft and the global cybersecurity firm CrowdStrike had caused delays and outages worldwide, affecting airports, banks, media outlets, and hospitals. This included local airports. (READ MORE: Flights At Newark, NYC Airports Delayed By Shutdown)

“RWJBarnabas Health is currently experiencing an impact on some computer and telecommunications systems due to the defective Microsoft update from CrowdStrike,” Cavanaugh said. “Some clinical and patient-facing systems within the hospitals have been impacted, and we are experiencing telephone system issues at RWJUH in New Brunswick and Monmouth Medical Center.

“Our IT&S team has received instructions on how to remediate the code from Microsoft, and technicians are actively making necessary repairs as quickly as possible.”

Others Unaffected

Several other North Jersey medical groups reported remaining unaffected by the outage.

Benjamin Goldstein of Hackensack Meridian Health said Friday afternoon, “We’re a strong Google partner, so hospital operations and patient-facing systems are not directly impacted, and we continue to evaluate all of our systems.” Their group runs Palisade Medical Center, Hackensack Medical Center, Jersey Shore Medical Center, and others.

A CarePoint spokesperson stated that their hospitals, including Bayonne Medical Center, Hoboken Medical Center, and Christ Hospital, have not experienced delays.

Karen Zatorski of Atlantic Health System, which operates Morristown Medical Center, Overlook Medical Center, Newton Medical Center, and several others, said, “Similar to organizations across the globe, we are continuing to assess the situation. At the moment, clinical services across the system remain operational, and the safe delivery of high-quality patient care remains our focus.”

A representative from St. Joseph’s Health, which has care centers in Wayne, Paterson, and Totowa, reported some IT issues but said patient care has not been affected.

“We have processes in place to manage through these technical issues, which have been underway since the outage first occurred,” said Pam Garretson, the executive director of marketing and public relations. “Patient care has not been impacted, and our hospitals, physician practices, and outpatient facilities remain open.”

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One thought on “Worldwide Technical Outage Affects New Jersey Hospitals, Causes Delays

  1. This should be a wake-up call
    When one company controls this much important data and connections, its a major security issue.
    Imagine when overseas hackers with INTENT shut down electric grids, cell phones, internet, water and sewer services.
    I hope proactive measures will be taken to protect us

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