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NJ Transit officials say rail ‘bill of rights’ is unnecessary
New York transit agencies unveiled a passenger “bill of rights” for rail commuters last week, but NJ Transit officials said they’re not planning to launch a similar pledge on this side of the Hudson because the agency’s Scorecard initiative is already covering the same issues.
New York’s Metropolitan Transportation Authority, the Long Island Railroad and Metro-North, which includes commuter rail service in Connecticut, unveiled their own versions of a rail passenger bill of rights or “pledge to customers” last week, which will be posted in stations and on the agency website. (Higgs, Gannett)
