Ridgewood parents are satisfied with Skyward service

Ridgewood parents are satisfied with Skyward service

Teacher communication seemed to be one area where most parents were largely unsatisfied.

MONDAY OCTOBER 29, 2012, 10:57 AM

BY LAURA HERZOG
STAFF WRITER
THE RIDGEWOOD NEWS

Parents who use the Ridgewood school district’s Skyward Family Access System are mostly satisfied with the service that lets them check their child’s grades, assignments or teacher messages, according to the results of a recent district-wide survey.

But the survey also revealed that many parents do not use the new Family Food Service account.

According to the district, about 40 percent of parents and guardians participated in the survey, with the largest percentage (26.3) representing Ridgewood High School (RHS).

The results showed that the majority of respondents used, with satisfaction or indifference, all the system’s services at least once a year. Results from a survey of RHS parent respondents showed that most use the various non-food-related services, such as student grade- and attendance-checking, about once a month and found these services “helpful” or “very helpful.”

Teacher communication seemed to be one area where most parents were largely unsatisfied. Nearly 70 percent of respondents district-wide said they either would like “more consistent” communication with teachers or had received “very little” communication from teachers via Skyward. Among high school parents, this percentage rose to more than 80 percent of respondents.

https://www.northjersey.com/news/176264541_Ridgewood_parents_are_satisfied_with_Skyward_service.html