Houston, We Have an IT Problem: Artemis II Astronaut Reports Broken Outlook and Toilet in Deep Space

To the Moon and Back (to IT Support): Artemis II Astronauts Face Broken Toilet and Outlook Glitches

the staff of the Ridgewood blog

Moon — You can take the humans out of the office, but you can’t take the office out of the humans. Even while hurtling toward the Moon at thousands of miles per hour, there is no escaping the universal dread of a software update gone wrong.

Yesterday, NASA’s Artemis II made history as the first crewed lunar mission in over 50 years. The four-person crew embarked on a high-stakes, 10-day journey to orbit the Moon—a giant leap for exploration, but a small step back for their tech support.

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“I Have Two Microsoft Outlooks”

Hours into the mission, Commander Reid Wiseman radioed back to Houston with a problem that resonated with every office worker on Earth: a classic Microsoft glitch.

“I also see that I have two Microsoft Outlooks, and neither one of those are working,” Wiseman reported to Mission Control.

The irony wasn’t lost on the team. Mission Control had already remoted into the spacecraft’s systems to fix a separate configuration issue—a high-tech version of your IT department “taking over your screen” to fix a setting you accidentally toggled. Wiseman figured that as long as they were “in the system,” they might as well fix the redundant, non-functional email icons.

The Real Mission Crisis: A Broken Toilet

While the Outlook glitch was a humorous reminder of Earthly frustrations, the crew faced a significantly more “pressing” issue shortly after launch: the spacecraft’s toilet broke.

In the cramped quarters of the Orion capsule, a malfunctioning waste management system is more than an inconvenience—it’s a major logistical and sanitary challenge. NASA engineers are currently working with the crew to troubleshoot the plumbing, proving that whether you’re in a suburban condo or a lunar module, the plumber is always the most important person in the building.

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Artemis II: The Mission at a Glance

Despite the technical and plumbing hiccups, the mission remains a landmark achievement:

• The Crew: Reid Wiseman, Victor Glover, Christina Koch, and Jeremy Hansen.

• The Journey: A 10-day “free-return” trajectory around the far side of the Moon.

• The Milestone: The first time humans have left Low Earth Orbit since Apollo 17 in 1972.

The mission serves as a critical test of the Orion spacecraft and the Space Launch System (SLS) before NASA attempts a lunar landing with Artemis III.

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Tags: #ArtemisII #NASA #SpaceNews #MicrosoftOutlook #MoonMission #Astronauts #TechHumor