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Latest Problem for New Jersey Transit: Collecting Fares

NJT ticket machine

By EMMA G. FITZSIMMONSMAY 7, 2017

New Jersey Transit, one of the nation’s busiest commuter railroads, has been flogged by riders who have suffered through a brutal stretch of travel upheavals. The railroad’s safety record is under scrutiny after a fatal derailment last year.

Now, questions are being raised about how it handles a basic task: ensuring riders pay their fares.

More than 240,000 fares were not collected on New Jersey Transit last year because trains were crowded and understaffed, according to a letter sent in March to the railroad’s executive director from the union representing conductors. The letter, a copy of which was obtained by The New York Times, said uncollected fares could represent more than $5.5 million in lost revenue.

https://www.nytimes.com/2017/05/07/nyregion/latest-problem-for-new-jersey-transit-collecting-fares.html?_r=0