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NJ Transit Riders Have a Customer Advocate

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the staff of the Ridgewood blog

Ridgewood NJ, the NJ TRANSIT Board of Directors has announced Franck Beaumin as the agency’s Customer Advocate.  Beaumin brings an international background in mass transit to New Jersey.  His experience covers a broad spectrum from bus rapid transit (BRT) in Bangladesh; to customer experience at a major transit operator in Paris, France; to overseeing customer communications with Keolis Commuter Services, which operates the MBTA’s 14 commuter rail lines serving the Greater Boston region and Rhode Island.

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