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McDonald’s AI-Powered Drive-Thru Experiment to End

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the staff of the Ridgewood blog

Ridgewood N J, ever get your McDonald’s order mixed up at an AI-powered drive-thru? You’re not alone, and it seems this experiment is coming to an end. On Monday, McDonald’s announced the conclusion of its global partnership with IBM, which has been testing AI-driven order takers at select locations since 2021.

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