Wyckoff critical of Ridgewood Water’s billing adjustments as metering modernized
FEBRUARY 25, 2015 LAST UPDATED: WEDNESDAY, FEBRUARY 25, 2015, 1:21 AM
BY MARINA VILLENEUVE
STAFF WRITER |
THE RECORD
WYCKOFF — Township officials are criticizing Ridgewood Water management after receiving calls upon calls from residents suddenly facing thousands of dollars in back fees because the utility hasn’t been able to accurately gauge water use for years.
In a process that has accelerated over the past four years, Ridgewood Water, which serves more than 20,000 customers in Glen Rock, Midland Park, Ridgewood and Wyckoff, has been modernizing its meter system. And that has resulted in updating its books and finding out that some customers haven’t paid enough and others have paid too much.
The utility’s old metering was through wiring hooked into telephone landlines. Modern metering will rely on radio frequency monitoring, which lets employees take readings by driving through a neighborhood.
https://www.northjersey.com/news/water-bill-woes-for-wyckoff-1.1277380
