Tag: payment scam

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Orange and Rockland Power Customers Hit by Payment Scam

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June 1,2018

the staff of the Ridgewood blog

Wyckoff NJ, the Wyckoff police have again issued a warning to Orange and Rockland customers .The latest rash of phony-bill payment schemes in which imposters pose as utility company representatives and call customers, demanding immediate payment for what the crooks fraudulently claim are delinquent electric and gas bills.
These scammers pose as utility company employees and call customers saying their service will be disconnected if they do not make an immediate payment using a prepaid debit card or even a credit card.
Orange and Rockland does not accept payment from prepaid debit cards.
Orange and Rockland urges anyone who is contacted in this fashion to break off contact with the crooks and call O&R Customer Service at 1-877-434-4100.
If you are contacted by someone who says they represent O&R and you wish to verify their identity, call O&R at 1-877-434-4100 to verify their identity and the nature of their business with you.
Remember, when in doubt, hang up the phone or break off contact, and call O&R at 1-877-434-4100 to verify that the person you are dealing with is an O&R employee conducting legitimate business.

Orange & Rockland and its subsidiary, Rockland Electric Company, serve approximately 300,000 electric customers in New York and northern New Jersey, and more than 130,000 natural gas customers in New York.

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Beware of Orange and Rockland Power Payment Scam on Facebook

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May 13,2018

the staff of the Ridgewood blog

Upper Saddle River NJ, had this passed on by the Upper Saddle River Police department .

A Message from Orange and Rockland Power ,

Orange and Rockland Power: CUSTOMERS BEWARE NEW BILL PAYMENT SCAM ON FACEBOOK

PEARL RIVER, NY May 8, 2018 — O&R warned its customers today about a new phony bill-payment scheme — this time in Spanish on Facebook — in which crooks pose as “consultants” who offer to help customers pay their debts. In reality, the crooks are stealing the customers’ money.
The thieves say on Facebook that if customers wire a percentage of their “electric, cable, cell phone or any utility bill” to the scammers, the crooks will put up the difference to fully pay the bill. The example the phony post uses is if a customer’s bill is $250, the customer can wire the thief $150 and thief will cover the rest.
It looks too good to be true. That’s because it isn’t true. The scammer doesn’t cover the customer’s bill. The scammer steals the customer’s money.
To make things worse, after the customer sends the payment to the scammer, the thieves send the customer a bogus 646 phone number for the customer to call to confirm that their payment was received by the company and the bill was paid in full.
Once again, not true. No payment was made on the account. The thieves stole the customer’s money that was intended to pay the bill, the thieves had no intention of helping retire the debt and the bill still needs to be fully paid.
Don’t let this happen to you.
If you have questions about your O&R bill payment, call O&R Customer Service directly at (877) 434-4100 or email us.