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New Jersey Transit Declares “Summer of Hell” Officially Over

Ridgewood Train Station

file photo by ArtChick

NJ TRANSIT FULL RESTORATION OF PSNY SERVICE SEPTEMBER 5

September 2,2017
the staff of the Ridgewood blog

Ridgewood NJ,  NJ TRANSIT plans to restore full service at Penn Station New York (PSNY) on Tuesday, September 5th following confirmation by Amtrak today that Phase One of their track renewal project has concluded.  As a result, all Morris & Essex Lines (M&E) Midtown Direct trains will resume service to and from PSNY and will no longer be diverted to Hoboken. North Jersey Coast Line trains also will resume operating into Hoboken Terminal.

“I want to thank our customers for their patience and flexibility during the summer months,” said NJ TRANSIT Executive Director Steven H. Santoro. “While many had to adjust their personal schedules, we tried to provide them with enough options and support to make the transition as smooth as possible. We also monitored travel patterns throughout the summer and made service adjustments as needed.”

New NJ TRANSIT weekday rail schedules will take effect Tuesday, September 5th, following a two-month modified service plan that enabled Amtrak to complete a series of major infrastructure projects aimed at improving reliability and safety at PSNY.

With the anticipated resumption of full service at PSNY, NJ TRANSIT’s alternate travel options, discounted fares and cross-honoring will conclude.  Morning peak-period express buses from Morristown, Madison, Summit, Maplewood, South Orange and Newark Broad Street to the Port Authority Bus Terminal will no longer operate.  Cross-honoring with private bus carriers, PATH and NY Waterway will end on Saturday, September 2nd at 3 a.m.

NY Waterway’s new ferry service between Hoboken and West 39th Street in NY which was operated at the request of NJ TRANSIT, will continue to operate after full service is restored at PSNY and be available to the general public.  It is important to note this ferry service will no longer cross-honor NJ TRANSIT rail tickets and passes after September 1st.

All NJ TRANSIT rail customers are strongly advised to check the new schedules for specific departure times and station stops.

“I also want to thank our transportation partners – particularly PATH and New York Waterway, communities, elected officials and countless NJ TRANSIT employees who helped to make the service plan work as smoothly as it did,” added Executive Director Santoro.

To assist customers during the summer schedule, NJ TRANSIT installed new LED pilot screens at Hoboken Terminal that display every station served by trains at Hoboken in alphabetical order, along with the time of the next scheduled train to each station and the track number assigned to that train when it is available. This sign will remain in place, bringing long-term benefits for all Hoboken customers. Following feedback, NJ TRANSIT will look to procure a permanent sign that is weather-resistant.

As a reminder, all fare discounts, substitute and enhanced bus services, as well as cross-honoring on bus, rail, light rail, PATH and NY Waterway ferry services in effect during the modified schedule between July 10 and September 1 is expected to end at 3:00 a.m. Saturday, September 2nd. Additionally, new weekday rail schedules are expected to take effect Tuesday, September 5th.

Labor Day Weekend service:  NJ TRANSIT rail service will operate on a regular weekend schedule on September 2nd and 3rd.  Note:  Weekend service has not been affected by the PSNY repair work.  All weekend Midtown Direct trains operate to/from PSNY.

Labor Day

For Monday, September 4th, trains will operate on a weekend/major holiday schedule on all lines.  Hudson-Bergen Light Rail will operate on a weekend schedule. Newark Light Rail will operate on a Saturday schedule.  River Line will operate on a Sunday schedule.  Bus schedules vary by route—customers are advised to check their timetables or visit njtransit.com for schedule information.

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NJT : “Summer of Hell” Starts Monday

penn station njt

Bergen Line and Main Line and Port Jervis customers can expect delays ,but schedule remains unaffected .

July 8,2017

the staff of the Ridgewood  blog

Ridgewood NJ, NJ TRANSIT is reminding customers that the summer rail service changes due to Amtrak track work at Penn Station New York (PSNY) will go into effect on Monday, July 10th.  This includes the diversion of all M&E Midtown Direct trains scheduled to arrive in PSNY after 7 a.m. to Hoboken Terminal, where alternate bus, ferry and PATH service is available.  Additional busing will be in place at key locations.

“This has been an all-hands-on-deck effort to communicate with our customers,” said NJ TRANSIT Executive Director Steve Santoro.  “If you haven’t done so already, I strongly urge all customers to utilize the next few days to familiarize yourself with all of your travel options.

“This will not be a normal commute for any of us including our customers, so we ask that you; stay connected to social media and our web page for the latest information; stay ahead by building in extra time for your commute; and stay cool and try not to lose patience. On Monday, our customer service ambassadors will be out in force, so if you have questions or need directions, just look for them in their bright yellow vests,” Santoro said.

For the past several weeks, NJ TRANSIT has been preparing its customers for these upcoming service changes.  NJ TRANSIT has been engaging with customers through “We Are Listening” forums in Hoboken and PSNY, customer service ambassadors answering questions at key stations, senior and executive management staff riding M&E trains into PSNY during the morning rush hour in addition to informational flyers, newsletters, service alerts, internet advertising and a new section of the website devoted entirely to this effort at njtransit.com/theupdate.  New paper rail schedules were printed reflecting the service changes and are available throughout the system.  Electronic printable versions of the schedules can be found at njtransit.com/theupdate.

To accommodate Amtrak’s track repairs in July and August at PSNY, NJ TRANSIT must implement service changes weekdays only between Monday, July 10th and Friday, September 1st.  NJ TRANSIT is strongly advising customers on all modes of transportation to remain aware of the status of the system by signing up for My Transit alerts, monitoring Twitter (@NJTRANSIT) and the website njtransit.com/theupdate.

NJ TRANSIT Service Plan July 10th- September 1st . The summer service plan will be in place weekdays from July 10th through September 1st and primary effect Morris & Essex Lines (M&E) customers. Bergen Line and Main Line and Port Jervis customers can expect delays ,but schedule remains unaffected .