October 18,2015
the staff of the Ridgewood blog
Ridgewood NJ, Ridgewood Police report that on Sunday, October 11, 2015, a Corsa Terrace resident reported that his/her computer had been hacked resulting in his/her identity being stolen. The victim, who had implemented a program to improve his/her computer’s performance and remove viruses, was contacted by a male caller claiming to represent “Celox Support”. The caller persuaded the victim to allow him remote access to his/her computer and credit card account information.
It is suggested that consumers provide credit card account information only after positively verifying that they are dealing with a legitimate service provider. The Ridgewood Police Department is also aware that this is a very popular scam at this time and residents should always be wary of someone contacting them by phone and offering to “fix” computer problems.
When in doubt, shut off your computer.
Never beleive a pop up claiming your computer is infected or claiming to be some “anti virus software.
Be very careful if you do an Internet search for ” dell support, or virus removal” as many of those results even with toll free # will direct you to these overseas scam artists.