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Bill Looks to Bring Clarity to E-ZPass Toll Discounts

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the staff of the Ridgewood blog

Trenton NJ, the Assembly transportation committee on Thursday released a bill that would bring clarity to EZPass toll discounts.

The bill (A189), sponsored by Assemblyman Kevin Rooney, would direct the state’s Turnpike Authority to notify existing and potential customers on its website that toll discounts advertised by operators outside its jurisdiction may not be available for New Jersey EZPass users. The existing website lists available plans and honored discounts offered by agencies that control some interstates and bridges that connect New Jersey to Delaware and New York.

“The assumption EZPass customers have is that as a customer, they are entitled to any advertised discounts. That makes sense, but is incorrect, as prices are set by each individual agency that uses EZPass, as are discount parameters. The disparities can be quite steep,” Rooney (R-Bergen) said. “Requiring transparency in pricing and discounts is good customer service.”

Each agency or authority that offers EZPass sets its own toll rates and discounts based on its own revenue needs. Those individual entities also decide who qualifies for discounted rates, based mainly on residency, or on pass holders versus those who don’t have EZPass.

“So in New Jersey, those with EZPass pay those discounted rates where the Turnpike Authority has jurisdiction, or where we have an agreement to charge residents and non-residents the same toll. However, even with EZPass, New Jersey drivers may end up paying out-of-state toll rates even where the service is accepted,” Rooney added. “Drivers should be able easily to find that information online before leaving for a trip.”

The EZPass Group started in 1990 as an alliance of seven toll agencies in New Jersey, New York and Pennsylvania to use the then-emerging electronic toll collection technology that uses electronic tags mounted on vehicle windshields to deduct money from a prepaid account. The first of its kind regional toll collecting system has today expanded into 19 states. According to the group, in 2021, there were 32 million accountholders and more than 3.6 billion transactions totaling more than $14 billion.

3 thoughts on “Bill Looks to Bring Clarity to E-ZPass Toll Discounts

  1. I went thru 2 tolls with no easy pass – 2.00 each way. I was sent the bill- 2.00 plus 50.00 and 2.00 plus 50.00 told 50.00/50.00 was the administration fee!!!!!

    1. dont pay it
      its a scam
      they do NOT have the ability to revoke a registration
      I had MA plates on one of my cars, and switched my transponder to it when I made a trip and they tried to ding me in the paskack plaza.
      After about 5 phone calls the lady admitted ‘we are having problems with the system’ and the BS fee disappeared.
      If it was a private business, they would be in jail for extortion

  2. All you dopes pushing to get rid of CASH economy for “convenience.”
    This is what happens when you remove a CASH option from the system.

    BTW, this IS the Design.

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