file photo Boyd Loving
Ridgewood emergency management to streamline alert system
DECEMBER 17, 2014 LAST UPDATED: WEDNESDAY, DECEMBER 17, 2014, 9:18 AM
BY LAURA HERZOG
STAFF WRITER |
THE RIDGEWOOD NEWS
Ridgewood will be consolidating its current SwiftReach and limited Nixle communication system into a single, expanded Nixle system.
The village currently uses three different communication platforms, and “the problem with having three different systems … is there’s no consistency over those three databases,” said Office of Emergency Management (OEM) Coordinator Jeremy Kleiman, who recommended consolidation at a Dec. 3 council work session. “The same people might not be getting [certain alerts]. It makes absolutely no sense.”
Currently, Ridgewood communicates via email blasts; the SwiftReach system, an annual contract of Ridgewood Water that provides email, text messaging and emergency notification call services; and the current Nixle system, a free but limited version of the recommended service, with which the OEM sends emails and texts.
The village’s e-notices, SwiftReach and Nixle programs have, respectively, about 3,500, 2,000 and 3,600 email addresses.