Posted on

Ridgewood Water : A Complete Communication Break Down

verizon-iphone-4-can-you-hear-me-now-guy

April 7,2017

the staff of the Ridgewood blog

Ridgewood Nj, readers feel the lack of communication from Ridgewood Water and the Village council added to the confusion and made matters far worse :

Mass panic and hysteria over absolutely nothing. The water supply was not contaminated, period. What are these people going to do when the bomb drops? They’ll be jumping off of roofs of buildings in the CBD.

A big part of this problem is communication. Apparently Ridgewood Water has its own notification system. Being signed up with the town is not enough!The water dept needs to step it up.

The Village is creating more confusion and panic by not explaining clearly exactly what the “Low Pressure Zone” is. They need to grasp the idea that without a clearly printed map, very few people will understand if they are in an affected area. This will lead to people worrying and possible overreacting.

ridgewood water company is run like a family business. Nobody is responsible for past billing issues or the future settlement with the surrounding towns. Please sell it and let’s focus on our core issues. Like running the town better.

I’ve lived in Ridgewood for almost 40 years and I can’t recall any communication being handled so poorly. Someone should be fired over how badly this was managed

Ridgewood water gets worse every year. Never any improvements, just arsenic violation lead violations, and now ecoli. Avoidance of lawsuit. Someone in this state has to intervene immediately and have it rin properly and professionally. Constant ignoring and no improvements can’t continue any longer.

No notification via robocall. No “neighborly” notification, of course. You could drop dead on the street and no one would help. Ridgewood Water refuses to answer the phone, Health Department could care less and refused to answer questions. Inept, unprofessional and incompetent. Will be deducting from water bill. This is par for the course in a backward town which lacks modern updates, conveniences and its residents are nasty.

10 thoughts on “Ridgewood Water : A Complete Communication Break Down

  1. I think the new management of the water company is much better than the old management. The new managers are spending all their time cleaning up prior messes and trying to improve our water system. Selling Ridgewood water off is a mistake.

  2. The Village could make a ton of money selling the details of their communications plan to Harvard’s Business School as a textbook example of what NOT to do when confronted with a situation like this. A classic screw up of municipal government.

  3. Get municipal government out of the utility (and other business) and leave it to the private sector. Ridgewood Water has been a disaster for years

  4. Ridgewood Water is its own little kingdom.

  5. Selling could be a big mistake. Who is to say that the next owner would take better care of the water or have better communications? What if they excelled at marketing and communications while lying to us? Let’s give the water dept. a chance to recover from decades of mismanagement. A quick sell and we could be screwed forever.

  6. Ridgewood water is a cesspool of greed, corruption, and graft. Sell it to a professional private sector water company like Suez. The Village of Ridgewood has no business being in the water business, its been nothing but a net drag on Village residents given all of the incompetence, mismanagement, and corruption.

  7. 10:06am, what is your agenda? You must benefit from the taxpayer and rate payer theft perpetrated by Ridgewood Water? You’re always saying selling it would be a mistake. Why is that?

  8. “…and it’s residents are nasty.” Excuse me?

  9. 10:53pm, what is your agenda? You must benefit from the taxpayer and rate payer theft perpetrated by Ridgewood Water? You’re always saying selling it would be a mistake. Why is that?

  10. You people just don’t get it…
    The utility will be bankrupt and gone once Midland Park, Wyckoff and Glen Rock are done with the lawsuit. It’s over.

Leave a Reply

Your email address will not be published. Required fields are marked *