the staff of the Ridgewood blog
Ridgewood NJ, Texas-based cybersecurity firm CrowdStrike has identified a bug in its software as the cause of last Friday’s massive IT outage. In a statement released yesterday, the company detailed its analysis of the crash and outlined steps to prevent such an incident from happening again, including implementing staggered software updates.
The Incident
Last week’s outage occurred after CrowdStrike released an update to its Falcon software, intended to fix a gap in malware security. Unfortunately, a bug in the code caused approximately 8.5 million Microsoft Windows devices to crash, resulting in the largest IT outage in history. The widespread blackout affected various sectors, from hospital data systems to flights, and incurred an estimated $5.4 billion in losses for Fortune 500 companies.
Preventive Measures
CrowdStrike has committed to staggering future software updates to avoid overwhelming systems and to ensure that any potential issues can be addressed promptly. The company’s CEO has also been called to testify before Congress regarding the outage and the measures being taken to prevent future occurrences.
The Aftermath
In a controversial move, CrowdStrike reportedly offered $10 Uber Eats gift cards to some of its partners affected by the outage. However, some recipients found the vouchers to be non-redeemable, leading to further frustration. The company has since rescinded the offer.
Moving Forward
As CrowdStrike navigates the fallout from this unprecedented outage, the focus will be on rebuilding trust with its partners and customers. By addressing the root cause of the issue and implementing robust preventive measures, the firm aims to ensure the reliability and security of its software moving forward.
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Crowdstrike should blame its wokeness and DEI hiring policies for this disaster. Just like the SS, their incompetence has been exposed.
Don’t worry. When they roll out AI Robots they’ll get all the pre-release testing correct!