Every development agency on the planet claims to be client-centric.
It is on their websites. It is in their pitch decks. It is the first thing their sales team says on a discovery call.
And then the project starts.
Suddenly, the client is waiting three days for a response to a change request. The sprint review shows a feature that bears almost no resemblance to what was discussed two weeks ago. The project manager who impressed everyone on the sales call is now unreachable, replaced by a junior coordinator who was never introduced.
Continue reading TekRevol’s Client-Centric Development Process
