The Ridgewood Blog Brings a Free Market Laissez-faire Point of View to Local, New Jersey State and National Issues.
In today’s competitive market, exceptional customer service can be the key differentiator that sets a business apart. With customer expectations rising, delivering service that goes beyond the norm is not just an advantage; it’s a necessity. Here’s how you can elevate your customer service to exceed expectations and build lasting customer loyalty.
Continue reading Beyond Expectations: Techniques for Delivering Exceptional Customer Service
Surveys are a vital tool for gathering information and insights across various domains, from customer satisfaction and market research to employee engagement and academic research. Understanding the different types of surveys and how to effectively use them can significantly enhance the quality and relevance of the data collected. This article explores the most common types of surveys, providing examples and highlighting their unique applications.
Continue reading Exploring Different Types of Surveys with Examples
Are Public Schools Collecting Too Much Data on Your Kids?
Mary Tillotson / @Watchdogorg / August 05, 2014
Parents are increasingly voicing concern that public schools are collecting massive amounts of personal data on students, storing it and distributing it to third parties without their consent.
Dawn Sweeney, a Pennsylvania mother, has two children in public schools and home-schools her younger three. She had planned to enroll them in public schools when they reached seventh grade, as she did with her two oldest. But because of the data collection, she’s now reconsidering.
“Nobody can say exactly what is being collected, but it’s a lot, and it concerns me that every time my kids are on the computer, their person is connected to data,” Sweeney said. “You don’t need parent permission for that. However, you do need parent permission to hang artwork in the hallway.”
That data collection makes plenty of parents nervous and is one reason more parents home-school their children, said Will Estrada, staff attorney and director of federal relations for Home School Legal Defense Association.
Other concerns include identity theft, data security, a child’s physical safety if a sex offender gains access to the data, and the government or big businesses’ having access to the data.
Emmett McGroarty, executive director of the Preserve Innocence Project at the American Principles Project, said if government is able to collect information in an unfettered manner on individuals, it will change their relationship.
“If you’re walking around knowing this guy is collecting this information and is keeping it on you and your children, it’s going to bother you, and it’s going to intimidate you,” he said. “If you and I ever enter into a dispute down the road, you’re really going to be at a disadvantage.”
In late July, parents who had worked to take down inBloom, a pilot project involving massive student data collection, formed Student Privacy Matters, a coalition to push for better privacy protections at the state and federal level.
Read more on Watchdog.org.
