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Westwood NJ, New Jersey lawmakers are set to vote on two controversial bills—S2974 and S1408—that could dramatically change suburban communities across Bergen County and Pascack Valley. These bills, expected to go before the NJ State Senate on March 24, 2025, would:
NJ Transit considering fare hike, service cuts
No details yet on possible hike, divulged by Christie administration in budget document
TRENTON – Commuters beware: New Jersey Transit is considering a fare hike and service cuts.
Documents supporting Gov. Chris Christie’s budget plan say NJ Transit “is currently evaluating a range of savings and revenue-generating options that may include the first fare adjustment since May of 2010.”
There’s no detail yet available on the size or timing of a potential fare increase. In 2010, rail and commuter bus fares increased by 25 percent, while light-rail and local bus fares went up 10 percent.
“We are developing options for the governor’s consideration to help us close a budget gap and will be putting everything on the table, including fare and service adjustments,” said NJ Transit spokesman William Smith. “Right now we are working with the state budget numbers as we develop and finalize our own operating plan for the fiscal year.”
Budget documents say the transit agency needs additional funds to meet its operating needs and specifically cite increasing premiums for employee health plans as one of those costs.
Smith said the size of the budget gap has not yet been identified.
PATH could be targeted for privatization, service reduction under Port Authority plan embraced by governors
JERSEY CITY — A report by the Port Authority that’s supported by the governors of New York and New Jersey floats the idea of eliminating overnight PATH service and turning over the system’s operation to an outside organization — public or private.
Those ideas, along with others in the 99-page report that was released Saturday night, were slammed today by Jersey City Mayor Steve Fulop, who said curtailing service on one of the region’s most vital transportation links would hurt not just his city’s economy, but the state as a whole.
“I think that all too often politicians assume the public is stupid, and this is an example of that,” said Fulop, a Port Authority critic whose administration in May filed a $400 million lawsuit against it alleging owed back taxes. “The fact that you’re releasing a report in between Christmas and New Year’s, the fact that there are components of it that are nothing more than a mere power grab.”
But Port Authority Chairman John Degnan, who was on the panel that prepared the report, said the recommendations are not final and that curtailing service is one of several options to save money.
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NJ Transit continues customer service improvements
By David Matthau November 10, 2014 12:05 AM
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New Jersey Transit, the third largest transit system in the U.S., is continuing its efforts to improve customer service by seeking feedback from its rail and bus customers.
NJ Transit trains (Annette Petriccione, Townsquare Media NJ)
In 2011, the agency launched its Scorecard initiative, which includes an online customer survey that gives riders the chance to rate NJ Transit’s overall performance in several areas including communication, rail and bus comfort, parking lot safety and customer service.
Customers are also able to offer suggestions for improvement, which NJ Transit said it uses to make meaningful management decisions.
“Soliciting customer feedback and getting customer satisfaction is now a top priority at NJ Transit. We encourage people to reach out to us with emails and through customer satisfaction surveys. If there’s something that we’re missing, we want to hear from our customers,” said William Smith, a spokesperson for NJ Transit.
One of the improvements made thanks to the customer service surveys is more accessibility to Wi-Fi. “A program has been launched to offer Wi-Fi at many train stations across the state. Currently there are 40 rail stations that are on-air, and by the end of the year, another 30 stations will be added to the network,” Smith said.
Read More: NJ Transit continues customer service improvements | https://nj1015.com/nj-transit-continues-customer-service-improvements/?trackback=tsmclip
