the staff of the Ridgewood blog
Ridgewood NJ, the COVID pandemic saw the raise of “remote work” . Remote work, also called telecommuting, distance working, telework, teleworking, working from home, mobile work, remote job, work from anywhere, hybrid work and flexible workplace, is a work arrangement in which employees do not commute to a central place of work, such as an office building, warehouse, or store.
Remote work has seen raise to employer surveillance practices perhaps pushing the bounds of personal privacy . In a new report the report finds that worker surveillance practices have extended to cover many different features of the employees as they work.
In the report “Electronic Monitoring and Surveillance in the Workplace” , the Employees’ work/non-work boundaries have become contested terrain. The surveillance of employees working remotely during the pandemic has intensified, with the accelerated deployment of keystroke, webcam, desktop and email monitoring in Europe, the UK and the USA.
The Digital platform work features end-to-end worker surveillance. Data are captured on performance, behaviors and location, and are combined with customer feedback to determine algorithmically what work and reward are offered to the platform worker in the future. Surveillance in the workplace targets thoughts, feelings and physiology, location and movement, task performance and professional profile and reputation.
Excessive monitoring has negative psycho-social consequences including increased resistance, decreased job satisfaction, increased stress, decreased organizational commitment and increased turnover propensity.