Consumers need to choose an internet provider. Fortunately, the FCC is available to help them do so. Measuring Broadband America is a program designed by this agency that looks at providers, technologies, and the speed of each service.
Broadband Speed
Broadband speed is essential when comparing residential internet services. Data is transmitted over the internet in small pieces. The speed at which these pieces travel on the network is measured in gigabytes per second. Broadband technology allows the pieces to move rapidly to and from a person. Dial-up access cannot offer the same speed.
When comparing services, one must consider upload and download speeds. Upload speed is the time needed to send information online, and download speed is the time required to receive information from a server.
Users must determine which speed they need. Several factors play a role in this, including the number of users and items connected to the internet. As technology advances, devices and applications will require more speed. The FCC’s Broadband Speed Guide is helpful for individuals in determining how much speed they use regularly.
When reviewing this guide, consumers must recognize that the speeds are for one person doing one thing. Most households have multiple people and devices using the internet simultaneously. To account for this, many people turn to the FCC’s Household Broadband Guide to determine the speed their home requires.
Download speed is only one factor, and people typically think it is the most important. However, they also need to consider upload speed. Individuals who engage in video conferencing regularly or share large files online need a rapid upload speed. The same applies to interactive learning and health visits involving HD imaging. Gamers find they need fast upload speeds to ensure they don’t lose a game because their internet service lags.
Latency
Latency or lagging is a concern for many internet users. People expect the internet to work at lightning-fast speeds. However, there can be delays in data transmission at times. Often, this results from excessive traffic and providers refer to this time lag as latency.
Latency can be an issue when people are communicating in real-time. For example, if there is a delay between a question and an answer, people will quickly become frustrated, and misinformation will become a concern.
Data Caps
Providers may limit the amount of data a household can use. Consumers should talk to different internet service providers and learn whether they have caps in place. If so, the consumer needs to use the guides outlined above to determine how much internet they use regularly and whether they will exceed this cap. Exceeding the cap could lead to penalties and additional charges.
Compare Providers
Learn which providers are in the area. Some areas offer consumers DSL service, cable internet, and fiber optic options. Once you have determined which providers serve the home, begin comparing plans. Service providers often offer multiple plans so consumers can choose those that best meet their needs. When looking at these plans, ask the provider if a user can switch between plans without penalty.
Ask if each plan requires a contract and if any additional fees will be charged. Early termination fees are standard with some providers. Equipment fees are another thing to look for.
With many providers and internet connection options, every household should be able to find a service and plan that perfectly meets its needs. Finding the service takes time and effort but is ultimately worth it. The household will have an internet service provider that meets its needs in every way.