
the staff of the Ridgewood blog
Ridgewod NJ, concerns have been raised over poor Optimum phone and internet ‘service’ with frequent outages in the area from North Monroe to Heights Road . Many neighbors have the same issues, and nothing is being done. This appears to be limited to a particular ”node”. We are not sure how many subscribers are on each ‘node” whether its 100 or 1000 .
While many including this blog have become very dependent on the internet to function , the real issue is if you can not call 911, Police, Fire Department or an ambulance .Most people have a cell phones, but many older residents do not so if someone falls on the floor, and is incapacitated bad service could delay help and perhaps lead to a tragedy.
If you are in the area calling the Optimum ,Retention Department when they open up at 9am. 877-936-4778 might help.