Tag: Newark Airport

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United Airlines CEO resigns amid federal probe

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By Keith Laing – 09/08/15 05:17 PM EDT

United Airlines CEO Jeff Smisek has resigned from his post due to a federal probe into allegations the company offered air service to win favor from a New Jersey state official, the company announced on Tuesday.

The Bergen County, N.J., newspaper reports that federal prosecutors have been investigating allegations that United offered flights from Newark to Columbia, S.C., to benefit the chairman of the Port of New York and New Jersey, which operates one of United’s biggest hubs, Newark Liberty International Airport.

United said Tuesday that Smisek and two other high-ranking officials have resigned effective immediately because of the investigation, which the company stressed it is cooperating with.

The company said a member of its board of directors, Oscar Munoz, is taking over effective immediately.

United said Tuesday Munoz would provide a steady hand at the helm of the company, despite the ongoing federal investigation.

“Oscar’s track record demonstrates that he has the right blend of strategic vision and strong leadership to continue United’s upward trajectory,” Board of Directors Chairman Henry Meyer said in a statement announcing the resignations of Smisek and United’s executive vice presidents of communications and government affairs.

“United is well positioned to continue executing on its strategic plan to further improve performance and the value and service it provides to its customers,” Meyer continued. “I’m honored to have been elected non-executive chairman by my fellow directors. The board thanks Jeff for his service to both United Airlines and Continental Airlines.”

Smisek has led United since its 2010 merger with Continental. Smisek previously ran Continental, which also operated a hub at Newark.

https://thehill.com/policy/transportation/252980-united-airlines-ceo-resigns-due-to-federal-probe

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FAA investigating lasers being pointed at 11 planes over NJ

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JULY 16, 2015, 8:46 AM    LAST UPDATED: THURSDAY, JULY 16, 2015, 5:46 PM
BY STEFANIE DAZIO
STAFF WRITER |
THE RECORD

The Federal Aviation Administration is investigating incidents of lasers being pointed at 11 airplanes flying over New Jersey on Wednesday night, a spokesman said.

The incidents occurred between 9 p.m. and 10:30 p.m., spokesman Jim Peters said in a statement. No injuries were reported.

Three of the planes were at 3,000 feet of altitude, within 20 miles of Newark Airport: Porter 141, American Airlines 1472 and American Airlines 966.

The Newark-bound planes all landed safely, Port Authority spokesman Steve Coleman said. The lasers were being shined into the cockpits, which can have a blinding effect on pilots and is “extremely dangerous,” Coleman said.

Delta Air Lines 504, Shuttle America 3489, JetBlue 2779 and JetBlue 828 planes were four miles south of the Outerbridge Crossing, also at an altitude of 3,000 feet, Peters said.

American Airlines 348, Republic Airlines 4643 and GoJet 6201 — all bound for LaGuardia — were flashed at 9,000 feet, 10 miles north of Robbinsville, the spokesman said

https://www.northjersey.com/news/faa-investigating-lasers-being-pointed-at-11-planes-over-nj-1.1375593

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United Airlines Moves all Operations to Newark Airport

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Newark flights to/from San Francisco and Los Angeles to offer international-style inflight service

Airline will add trans-Atlantic 757s to p.s. fleet and replace them with Boeing 767s on most trans-Atlantic routes

June 16, 2015

NEWARK, N.J.,  United Airlines, the U.S. airline industry’s transcontinental leader, will bring the airline’s “p.s.” Premium Service to its New York hub at Newark Liberty International Airport in October. Beginning October 25, all regularly scheduled Newark-Los Angeles and Newark-San Francisco flights will offer:

flat-bed seats in the United BusinessFirst cabin;
premium in-flight service;
more extra-legroom Economy Plus seats than any other carrier; and
modern interiors with in-flight Wi-Fi and personal on-demand entertainment with individual seatback monitors and power ports for customers in every row.

With the addition of p.s. service at Newark Liberty, United customers flying on transcontinental flights to and from Newark in the BusinessFirst cabin will, for the first time, enjoy flat-bed comfort for their entire journey when connecting to and from flights across United’s extensive trans-Atlantic and trans-Pacific networks.

United will cement its role as the leader in transcontinental flying with more than 1,250 daily flat-bed seats – the most in the New Yorkmarket – and a 44 percent increase in flat-bed seats year-over-year. The airline will fly up to 17 daily round trips Newark-San Franciscoand up to 15 daily round trips Newark-Los Angeles, leading the industry with a total of up to 10,000 round-trip seats offered per day on the two combined key transcontinental routes.

Manhattan business travelers, particularly those who work on Wall Street and throughout lower and westernManhattan, enjoy easy access to Newark Liberty, the most convenient of the three New York-area airports.

While at Newark Liberty, p.s. customers will have access to the New York area’s best airport experience. The company also announced today that it is making a multi-million dollar investment to renovate United’s Terminal C lobby and to bring its new airport lounge design concept to all United Club locations at Newark Liberty. United already has invested more than $2 billion to build a world-class gateway at Newark Liberty where, with its airport partners, the airline is offering chef-driven restaurants, redesigned lounge-like gate areas and improved United Club locations.

At Newark Liberty, the airline offers a full range of premium services, including a new United Global Services reception lobby for its top frequent flyers, offering personalized check-in and travel services to members of the airline’s invitation-only Global Services program and to customers traveling on long-haul international flights in United Global First. United also offers its Mercedes-Benz tarmac transportation service, and when feasible, representatives meet Global Services and United Global First customers with applicable itineraries who may have tight connections and will drive them across the tarmac to their connecting flights.

“The introduction of p.s. to Newark Liberty, the New York/Newark region’s premier airport, offers Los Angeles and San Francisco travelers the highest levels of service in the air and on the ground,” said Jim Compton, United’s vice chairman and chief revenue officer. “We are investing in the three critical components of the travel experience for our customers – our network, our product and our facilities.”

With its launch of p.s. services at Newark Liberty, United will cease operations at Kennedy International Airport on Oct. 25. United has entered into two separate transactions:  Delta Air Lines plans to acquire United’s JFK slots, and United plans to acquire slots from Delta in Newark. Each transaction is subject to regulatory approval.

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Passenger at Newark airport taken to hospital for Ebola evaluation

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Passenger at Newark airport taken to hospital for Ebola evaluation

OCTOBER 21, 2014, 8:30 PM    LAST UPDATED: TUESDAY, OCTOBER 21, 2014, 11:32 PM
BY MARY JO LAYTON
STAFF WRITER |
THE RECORD

As the Obama administration announced steps to tighten screening of travelers from Ebola-ravaged West Africa, an airline passenger who landed in Newark on Tuesday afternoon after spending time in Liberia was brought to University Hospital for evaluation for possible symptoms and exposure to the disease.

“During the enhanced screening process for individuals arriving to the United States from Liberia, Sierra Leone, and Guinea, an individual was identified as reporting symptoms or having a potential exposure to Ebola,” a spokeswoman for the federal Centers for Disease Control and Prevention said Tuesday night.

The passenger arrived at Newark Liberty International Airport on a flight from Liberia via Brussels at 12:55 p.m.

The Liberian national, who was held briefly in the customs area at Terminal C and separated from other travelers on the flight, was singled out for screening by agents because of his recent travel to Liberia, and he was found to have a fever, NBC 4 New York reported.

The passenger was taken by ambulance to the hospital in Newark for further evaluation. If officials decide they need to test the passenger for Ebola, the results could take some time.

As for the other travelers, “CDC or state/local public health officials will contact other passengers on the aircraft should it be determined that there was any risk to the other passengers of exposure to communicable disease,” Carol Crawford, the CDC spokeswoman, said in a statement.

– See more at: https://www.northjersey.com/news/passenger-at-newark-airport-taken-to-hospital-for-ebola-evaluation-1.1114189#sthash.NsdHJeuC.dpuf

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CDC Officials Meet Flight After Passenger Shows Possible Ebola Symptoms

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CDC Officials Meet Flight After Passenger Shows Possible Ebola Symptoms

Oct 4, 2014, 1:40 PM ET
By AARON KATERSKY and JOSH MARGOLIN

A United Airlines flight from Brussels was met by Centers for Disease Control and Prevention officials today at Newark Liberty International Airport after a passenger on board believed to be from Liberia exhibited possible signs of Ebola.

The passenger was traveling with his daughter on United Flight 998 and both were removed from the plane by CDC crew in full hazmat gear.

The passenger suspected of possibly having Ebola was taken to University Hospital in Newark for further evaluation. Upon his arrival, the emergency room there was not accepting any other patients for four hours.

A senior federal official said the passenger was exhibiting “flu-like symptoms.”

According to an official briefed on the situation, preliminary information was that the passenger was vomiting on flight but did not display most of the other symptoms.

https://abcnews.go.com/Health/cdc-officials-meet-flight-passenger-shows-ebola-symptoms/story?id=25965383

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Newark Airport Station: Port Authority’s AirTrain Service Suspended – Newark Liberty International Airport Station Closed – Thursday, May 1 through Mid-July 2014

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REMINDER: Newark Airport Station: Port Authority’s AirTrain Service Suspended – Newark Liberty International Airport Station Closed – Thursday, May 1 through Mid-July 2014
April 11, 2014

Shuttle Bus Service to Airport Terminals

Beginning Thursday, May 1 and continuing through mid-July 2014, AirTrain service will be suspended to allow for Port Authority of NYNJ to perform repair work to the airport rail system.  As a result, Newark Liberty International Airport Station also will be closed.

During this time, substitute shuttle bus service will be provided by Port Authority between Newark Penn Station (NPS) and all three airport terminals (A, B, C).

Airport Drop-off/Boarding:

Drop-off area in the terminals are located on Level 3.

Boarding area is located at the courtyard of each terminal.

For terminal information, click HERE.

NPS Drop-off/Boarding:

Drop-off and boarding locations are located outside on Raymond Plaza West (outside of the Main Waiting Room).

View Newark Penn Station’s bus stop location map HERE.

Customers using shuttle bus service between NPS and Newark Liberty International Airport are strongly advised to allow for extra travel time and to expect possible delays.  Customers may want to consider alternate means of travel to and from the airport if possible.

Please Note:

Customers should purchase roundtrip tickets from their originating station to the airport.

Customers will need an airport ticket/pass to board a shuttle bus.

CustomersWITHOUT an airport ticket/pass must purchase an “access fee” ticket at a Ticket Vending Machine near the exit to Raymond Plaza West before boarding.

Ticket Office and Ticket Vending Machines also are available in NPS main waiting room.

Tickets will be inspected/collected when boarding the shuttle bus.

The shuttle service will operate on a “load-and-go” basis.

For more information, visit PANYNJ.gov.

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Airlines rank lower in customer satisfaction than the post office

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Airlines rank lower in customer satisfaction than the post office
By Hugo Martin

June 23, 2013, 8:00 a.m.

Fliers are slightly more satisfied with the service offered by U.S.-based airlines since last year.

But with the airline industry ranked below the U.S. Postal Service for customer satisfaction, it still has a way to go.

The findings come from an annual survey of about 70,000 Americans and show that the airline industry ranks higher than only subscription TV and Internet service companies.

The American Customer Satisfaction Index, an independent benchmarking business developed at the University of Michigan, concluded that the industry improved 3% in 2013 to a rating of 69 on a 100-point scale. Not surprisingly, airline travelers were most turned off by crowded seating, extra passenger fees and poor customer service, according to the report.

Low-cost carriers JetBlue and Southwest airlines led the industry with scores of 83 and 81, respectively, while network airlines Delta, American, US Airways and United scored no better than 68, the survey found.

https://www.latimes.com/business/money/la-fi-mo-customer-satisfaction-airlines-20130620,0,3445834.story