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PSEG Storm Update for August 6 , 4:45 PM

PSEG

the staff of the Ridgewood blog

Ridgewood NJ, PSEG updates as of yesterday at 4:45 pm ”

PSE&G estimates that Tropical Storm Isaias is its fifth most severe storm in history and the second most severe, to Superstorm Sandy, in the past eight years. With crews working 16-hour shifts and around the clock, PSE&G expects to have at least 85% of customers without power restored by tomorrow.

As of 4:45 p.m., PSE&G has made strong progress and restored power to about 475,000 customers, with about 100,000 customers still without power. Some difficult restorations may continue through the weekend — possibly into Monday. Crews are working 24/7.

PSE&G urges customers who have not reported their power outage to do so directly, ASAP. A neighbor’s report does not cover the next address as neighbors can be on different electric circuits. We appreciate our customers’ patience and want them to know we’re working as quickly and safely as possible to restore power.

Since the Tuesday storm, approximately 575,000, or 25%, of our 2.3 million electric customers reported a power outage or damage associated with Isaias. We understand an extended power outage can be disruptive, and we sincerely apologize for any inconvenience our customers may have experienced as a result of the storm.

We have nearly 3,300 of workers dedicated to the restoration effort. This includes additional tree crews and lineworkers from 15 states and Canada, who are up to the challenge of getting your power back on.

PSE&G Customer Comfort Stations are open 9 a.m. to 5 p.m. in our hardest hit counties, in Lawrenceville, Lumberton, Newark, Paramus, Roselle and Willingboro. Note: Friday’s hours for all are 11 a.m. to 5 p.m. Following physical distancing and state health guidelines, customers can receive free water and ice at those locations. Please check PSEG Energize! for updated hours of operation.

We understand that with so many customers working from home and with others unable to go out, our customers depend on us now more than ever. Our repair crews are up to the challenge and dedicated to restoring customers as quickly and safely possible. If you haven’t already done so, please contact us directly to let us know if your power is out.

The estimated times for restoration customers see in our outage map are based on a number of factors including damage assessment, weather hazards and road conditions. As individual jobs are completed, work plans are optimized and restoration times are adjusted. Some times more than one repair is needed to restore a customer’s service. If customers are signed up to receive alerts, they will receive an automatic update about the change.

In terms of restoration, we must take many factors into consideration including road hazards and weather conditions. When restoring power, crews start with priority customers – such as hospitals, emergency services (police and fire stations), and power facilities – then move on to the circuits serving the largest number of customers.

In response to the COVID-19 outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible. There may be delays for some repairs due to the new health and safety procedures in response to the current health crisis.

PSE&G encourage customers to stay connected with us throughout the restoration process. Receive status updates, updated estimated time of restoration or report a new outage:

Mobile app for Apple or Android devices

Customer Service 1-800-436-PSEG

Outagecenter.pseg.com, “Outage Map,” updated every 15 minutes

Text “REG” to 47734 to receive text notifications

Important safety notes:

Downed wires should always be considered “live.” Stay at least 30 feet away from downed lines and immediately call PSE&G at 1-800-436-PSEG (7734) or 911 to report downed wires

To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.

If you are on life-sustaining medical equipment, ensure that you alert PSE&G in advance and notify your local police and fire departments. For more information, visit www.pseg.com/life.

5 thoughts on “PSEG Storm Update for August 6 , 4:45 PM

  1. Stop lying about return to service.
    Per PSEG text. Service was to be restore to my street
    Wednesday 7 am…..nope
    Thursday 11pm….. Nope
    Friday 7am… Nope…just got another bullshit text promising 10am today.
    Three lies already…..
    PSEG is always grandstanding when they send crews to help others. Yet I do not see any mutual aid crews here…. After sandy storm they showed up here after the power was restored….probably the same nonsense this time.
    Of course expect a rate increase when PSEG runs to the rubber stamp BPU board of political hack appointees. Monopolies don’t care bc they don’t have to.

  2. South Pleasant still blocked…66 hours and counting….

  3. I’m tired of the lies… After the 7am promise came the 10am promise the the 1pm promise. Now their latest bullshit lie is 6pm.
    I saw 2 trucks this am on north Monroe. That’s it. Missing in action here since they obviously dedicate their crews to the shit hole cities so the inhabitants don’t loot

  4. North Maple @ Glen Ave is still blocked and with a detour. Maple is a county road but nobody is trying to take a couple of hours to raise the cable that’s been lying on the ground for days now.

  5. Donde esta Ramon…?

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