the staff of the Ridgewood blog
Paramus NJ, Eighty-six percent of U.S. retailers who hire temporary workers for the holiday shopping season are short-staffed in 2021, according to a new survey by ResumeBuilder.com, which asked 1,250 retail store owners and managers how difficult it was to hire temporary staff amid a tight labor market. They also asked what measures they took to incentivize reluctant workers to join their teams temporarily.
The survey ran from December 10-11, 2021. ResumeBuilder asked 1,250 U.S. retail business owners and managers how difficult it was to hire seasonal staff amid the ongoing pandemic and labor shortages.
Additional key findings include:
A lack of qualified candidates made hiring challenging for 44% of retailers
4 in 10 retailers hired temporary workers who quit after only a few days
61% of retailers blame COVID concerns for their hiring struggles
49% of retailers increased pay for seasonal workers in an effort to attract more applicants
Even with these measures, the lack of seasonal staff may still impact business’ bottom lines. Forty-eight percent of short-staffed retailers are experiencing delays in fulfilling orders, while 47% are unable to offer extended hours during the holiday shopping season.
Customers may also feel the effects of short-staffed businesses, as 39% of retailers say the quality of their customer service has declined.
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