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Long Lines Persist, NJMVC Is Still Broken

the staff of the Ridgewood blog

Lodi NJ, Senator Anthony M. Bucco said the continued long lines at MVC facilities in Randolph and across New Jersey make it clear that the Murphy administration needs to implement real solutions to better serve drivers.

“Despite Governor Murphy’s insistence that everything’s under control again at the MVC, nothing could be further from the truth,” said Bucco (R-25). “Six weeks after agencies reopened for business, people are still lining up in the middle of the night for a chance to get through the door. Drivers shouldn’t have to arrive at the MVC before dawn to guarantee they’ll be successful in obtaining their license, registration, or title.”

The administration never responded to Bucco’s prescient warning in May that MVC agencies would be overwhelmed upon reopening, nor did they produce the strategic plan he requested to prevent the current chaos.

Instead, the governor has recently pointed to small steps such as putting some printable forms online that can be filled out in advance of a visit to the MVC as proof that he’s serious about cutting through the massive backlog that resulted from agencies being closed for business for nearly four months due to the coronavirus.

“It ludicrous for the governor to suggest that the two minutes saved by filling out a form at home makes a big difference to someone who’s still forced to wait in line for eight or ten hours at the MVC,” Bucco said. “We need much more than half measures to address the long lines that were endemic even before COVID-19 hit. The governor’s strategic failures during this crisis have only made a trip to the MVC even more frustrating and difficult for drivers to navigate.”

In response to the long lines, Bucco said drivers have repeatedly called for the ability to conduct more business completely online and to schedule appointments for transactions that require a visit to an MVC agency.

“While drivers are telling us exactly how to solve the problem of long lines, it doesn’t seem like Governor Murphy is even listening,” added Bucco. “What we need from him is a real plan to enact these thoughtful solutions, even if it’s something that will take time or money to implement. Unfortunately, all we’re getting at this point are excuses, and the endless lines continue.”

4 thoughts on “Long Lines Persist, NJMVC Is Still Broken

  1. And there are signs in the Lodi building warning residents not to take pictures. Are there State secrets in the lobby?

    They are just embarrassed. DMV was always a nightmare. Now it is hell.

  2. What a mess. They need to be open seven days a week to catch up.

  3. License renewal notice just arrived in the mail and guess what – mandatory in person renewal. Why they aren’t allowing license renewal by mail is beyond insane.

  4. Just change the name again, “MVC” has had a good run.

    … that will solve the problem

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