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Orange and Rockland Power Begins Major Tree Trimming Project in Saddle River

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the staff of the Ridgewood blog

Saddle River NJ, Orange & Rockland trims trees to remove trees along their distribution lines at least every four years, and on our transmission lines every three years. We trim about 1,200 miles of our distribution system every year.

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PSE&G and Orange & Rockland Prepping For Deep Freeze, High Winds ,Freezing Rain and Snow

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the staff of the Ridgewood blog

Ridgewood NJ, in a press release PSE&G says they are prepared for the high winds, heavy rain and light snow forecast to begin after midnight through Sunday morning, particularly in northern areas of New Jersey. Sustained winds of 30 to 35 mph are expected with possible gusts up to 50 mph. These conditions may cause tree limbs to break and pull down wires, causing outages.

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ORANGE & ROCKLAND JOINS NATIONAL ANTI-SCAM CAMPAIGN TO PROTECT CUSTOMERS

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the staff of the Ridgewood blog
Pearl River NJ, over the past year, criminals have been trying harder than ever to steal Orange & Rockland (O&R) customers’ hard-earned money through a variety of scams and they show no signs of stopping.

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Orange And Rockland Outages in Bergen and Passaic Counties : 90% of customers will be restored by Tuesday August 11th

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the staff of the Ridgewood blog

According to Assemblywoman Holly Schepisi yesterday’s , on phone update with Orange & Rockland regarding outages in Bergen and Passaic Counties. Although the response rate is less than optimal for anyone still without power, we have been told that 90% of customers will be restored by Tuesday August 11th. If you have live wires, your street is blocked, or you have a medical emergency necessitating restoration of power please reach out aswschepisi@njleg.org.

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Orange & Rockland Warns Customers of Green Dot Bill Payment Scam

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July 18,2018
by Michael W. Donovan

Wyckoff NJ, Orange & Rockland today warned the public about a phony-bill payment scheme in which imposters pose as utility company representatives and call customers, demanding immediate payment for what they fraudulently claim are delinquent electric and gas bills.

Unsuspecting utility customers across the nation, most recently at in Orange & Rockland’s service territory, have been bilked by these bogus claims by crooks who insist on payment the day of the contact.
Here is how the scam works:

A Spanish or English-speaking individual posing as a utility company employee calls customers saying their service would be disconnected if they do not make an immediate payment using a prepaid debit card. In some cases, the call is pre-recorded.
Customers are told to purchase a Green Dot MoneyPak at a pharmacy or convenience store, use cash to put money onto the card, and then provide the number on the card to the person who called them.
Customers are advised that if they do not immediately call back and provide the MoneyPak information, their service will be turned off that day.
Typically, after the customer provides the MoneyPak number, the scammer steals the customer’s money by transferring the funds from the MoneyPak to a prepaid card and then cashing it in at an ATM.
O&R urges anyone who is contacted in this fashion to break off contact with the crooks and call O&R Customer Service at 1-877-434-4100.
If you are contacted by someone who says they represent O&R and you wish to verify their identity, either ask for their photo ID card, if they are at the door, or call O&R at 1-877-434-4100 to verify their identity and the nature of their business with you. Orange & Rockland employees are trained to cooperate with this request and happy to comply with an identity verification request.
Remember, when in doubt, hang up the phone or break off contact, and call O&R at 1-877-434-4100 to verify that the person you are dealing with is an Orange & Rockland employee conducting legitimate business.